Basic Procedures - Introduction

Learning the basics of MGC Manager operation will help you in most situations while scheduled as a videoconference operator. This information will also provide a solid base to troubleshoot with customers so you can continue to provide the best possible customer service.

In this lesson you will learn to:
1. Define a videoconference
2. Identify participants in a multi-point videoconference
3. Identify videoconference properties
4. Identify participant properties
5. Modify conference and participant properties

	Next: Videoconferences