Laundry 101

This project was completed during my Master's degree program. Working with 2 other designers, we created an entire program aimed at instructing the basics of laundry to college freshmen. Analysis For this part of the project, I was responsible for analyzing the task of doing laundry. Click here to see a PDF of our complete analysis. Design For this part of the projec...
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Boulders Climbing Gym Change Management Project

Analysis This analysis was part of a project designed to improve performance at Boulders Climbing Gym in Madison, WI. The project was coordinated though a series of interviews with the staff and management of the gym. Customer reaction cards and employee surveys were a result of the analysis, which helped improve training and customer service. For this project, I was respons...
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