Here are a couple examples of my analysis capabilities as part of designing performance-improvement programs.

Boulders Climbing Gym Change Management Project

This analysis was part of a project designed to improve performance at Boulders Climbing Gym in Madison, WI. The project was coordinated though a series of interviews with the staff and management of the gym. Customer reaction cards and employee surveys were a result of the analysis, which helped improve training and customer service. For this project, I was responsible for coordinating interviews with Boulders Climbing Gym staff, and for analyzing upcoming training evaluation materials.

Click on the image to see a PDF of the analysis.

- All content and images used with permission -

Laundry 101

This analysis was part of a project during my Master's degree program. Working with 2 other designers, we created an entire program aimed at instructing the basics of laundry to college freshmen. For this project, I was responsible for analyzing the task of doing laundry.

Click on the image to the right to see a PDF of our complete analysis.

- Used With Permission -